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Last Updated: Feb 22, 2010 - 8:14:36 AM |
Demmy Credit Responsible Gambling Policy
Demmy Credit want you to enjoy your gaming experience with our company across all our channels. The majority of people do enjoy their pastime, experiencing both the thrill of victory and the disappointment of a defeat.
We want all of our clients to bet with responsibility and within their means. However we acknowledge that there is a Social Responsibility on the service provider as well as the service user to ensure that the pastime of gambling does not become problem gambling.
It is important for users to be aware that gambling can be harmful if not controlled and kept within moderation.
Under Age Gambling
Demmy Credit takes its responsibilities against under age gambling very seriously It is against the law for those under 18 to gamble.
You are responsible for the security and privacy of all your account details with respect to the use of your account through our telephone office. We will not repay monies in matters beyond our control.
Responsible gambling entails you that you adhere to the following guidelines:
Only spend what you can afford to lose
Be aware of your disposable income
Keep track of your account
Avoid chasing your losses
Keep your password safe, and away from any third party
Help is available through hard-working confidential organisations for those who believe they may have a problem with gambling, or know someone who does.
We fully support the efforts of these groups and urge you to seek their help and advice if you need it. An anonymous online 'self-assessment' form can be used at www.gamcare.org.uk to help you determine if you have a potential gambling problem.
GAMCARE
www.gamcare.org.uk
GamCare takes a non-judgemental approach on gambling. They do not wish to restrict the choices or opportunities for anyone to operate or engage in gambling opportunities that are available legally and operated responsibly. They have become the leading authority on the provision of information, advice and practical help in addressing the social impact of gambling.
GamCare
2&3 Baden Place
Crosby Row
London
SE1 1YW
Tel: 020 7378 5200
Fax: 020 7378 5237
Helpline: 0845 6000 133 (24 hour, 7 days a week)
E-Mail:
info@gamcare.org.uk
Gamblers Anonymous
www.gamblersanonymous.org
GAMBLERS ANONYMOUS
is a fellowship of men and women who share their experience, strength and hope with each other that they may solve their common problem and help others to recover from a gambling problem.
There is a responsibility on Demmy credit as a provider of gambling services to be aware of the social consequences of gambling. We endeavor to put in place as many measures as possible to protect people who are vulnerable to gambling - be they underage, or have susceptibility to gambling problems.
Our policy includes, but is not limited to, the following measures:
Direction to counselling/advisory services
Deposit Limits
By implementing voluntary deposit limits on each account we can help prevent problem gamblers from betting more money than they have initially intended to.
Player Protection Policy
We operate a number of facilities which users of our gaming services can use to protect themselves against problem gambling.
Deposit Limits - Your Account
Our staff can check the status of the deposit limit.
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